Frequently Asked Questions

Simply browse our collection, add items to your cart, and proceed to checkout. You can pay using bank transfer, card, or any of our supported payment options.

Orders can be modified or cancelled within 2 hours of placement. After that, the order enters processing and cannot be changed. Please contact our support team immediately if you need assistance.

Once your order is shipped, you will receive a tracking number via email and SMS. You can also check your order status in your account dashboard.

Yes! All orders arrive in our premium branded packaging. For a special touch, you can add a personalized gift note at checkout at no extra charge.

Lagos deliveries typically arrive within 1–2 business days. Other Nigerian states take 3–5 business days. International orders take 7–14 business days depending on the destination.

Yes, we ship to select international destinations. Shipping costs for international orders are calculated at checkout based on your location and order weight.

We offer free shipping on all orders over ₦250,000 within Nigeria. International orders may be subject to customs duties and additional fees.

We accept returns within 7 days of delivery for items in their original condition with all tags and packaging intact. Contact our customer service team to initiate a return.

Once we receive and inspect your returned item, refunds are processed within 3–5 business days. The amount will be credited back to your original payment method.

Absolutely. Contact our team and we will arrange an exchange for a different size or style, subject to availability.

Unfortunately, sale and discounted items are final sale and cannot be returned or exchanged.

Yes, every item in the Green Accessories Collection is 100% authentic. We source directly from trusted manufacturers and authorized suppliers. Authenticity is guaranteed on every purchase.

Each product page includes a detailed size guide. If you are between sizes or unsure, feel free to contact our team — we are happy to help you find the perfect fit.

Many of our pieces are limited edition or limited stock. However, popular items do get restocked periodically. You can contact us to be notified when an item is back in stock.